Practice management software for Singaporean psychiatry and psychology clinics

Calendar, clinical notes, billing, and telehealth in one workspace, for practices in Singapore — notes drafted for you, included on Practice.

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D. Bhatta

Not a generic SaaS product adapted for mental health — built inside a real outpatient practice, by someone who still writes notes, sees clients, and runs a clinic day to day.

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Bringing the pieces into one place

Most Singaporean psychologists and psychiatrists already work digitally — a booking tool here, a chat app there, a meeting link, a spreadsheet for billing. The problem is not paper; it is that a single client’s history is spread across several tools that do not know about each other. Here is what each piece becomes.

  1. Today

    Notes written up at night, from memory

    A register or a notebook, reconstructed hours after the session

    The note is drafted while the session is fresh

    You review, edit and sign it. It stays attached to that visit.

  2. Today

    Clients message you on WhatsApp

    Your personal number, your personal phone, nothing in the file

    A message thread that belongs to the client record

    Your number stays yours, and the conversation is where the notes are.

  3. Today

    Online sessions on Meet or Zoom

    A link pasted into a chat, open to anyone who has it

    A visit link tied to one appointment

    It opens for that client, at that time, and closes afterwards.

  4. Today

    Intake collected on a Google Form

    Answers land in a spreadsheet you copy across by hand

    Intake that arrives already in the chart

    Completed before the first session. Nothing retyped.

  5. Today

    Prescriptions written on a pad

    A carbon copy at best, and nothing that adds up across visits

    A prescription printed from the visit

    On your letterhead, with the medication history already in the chart.

  6. Today

    Fees tracked in a diary or cash book

    Added up at month end, if there is time

    A receipt raised from the visit itself

    The month is already totalled when you go looking for it.

Where your clients’ records live

Singapore’s PDPA covers health information as personal data, and the Personal Data Protection Commission enforces it with real penalties — the 2019 SingHealth breach remains the case most clinics point to. Consent has to be specific and informed, which a chat thread on a personal app was never built to record. Being able to say plainly where a client’s record is kept, and who can open it, is the practical test.

Reference: Personal Data Protection Act 2012. This is general information about the law, not legal advice for your practice.

You can start on your own — notes, scheduling and billing work without a single client signing in. Nothing needs to be back-entered either: begin with the clients you see this month, and your register stays exactly where it is.

If a psychiatrist and a psychologist share the clinic

Diagnoses, medications, and progress notes live on one chart rather than two disconnected files on the same person. The psychiatrist sees what changed clinically before adjusting a medication; the psychologist sees what was prescribed and when, without asking. Psychotherapy process notes stay private to the clinician who wrote them. Prescriptions print from the visit with the medication history already attached, and the referral between them stops being a phone call that leaves no record.

Reviewing past notes, assessments, and the plan for one client used to take 30–40 minutes.

Without Ritaja Practice

40 min

per client, before the session

With Ritaja Practice

10 min

per client, before the session

Before a follow-up, I would go back through past notes, any assessments done, what we had discussed, the plan, and what needed to happen next — then write that into the note. Done properly, per client, that took 30 to 40 minutes. With the brief assembled from the chart and the between-session data, I do the same preparation in about 10.

That was my own experience in one practice, not a guarantee. It depends on your caseload and how thorough your prep already is. The trial is there so you can find out on your own patients before paying anything.

Turning a rough note into a proper one usually took 10 to 15 minutes.

Typing the rough note into a proper one

10–15 min

per client, after the session

With Ritaja Practice

5 min

dictate, review & sign

In the room, I write a rough note on paper — what came up, what I noticed. Afterward, that had to become the real record: typed up or copied into a proper note, SOAP or otherwise, Subjective through Plan. That step usually took 10 to 15 minutes, separate from the session itself. Now I look at the same rough note and dictate it — one click and the draft is ready. I review, edit anything that needs it, and sign, in about 5 minutes total. And the moment you sign, the invoice goes to the client automatically — no separate billing step.

That was my own experience in one practice, not a guarantee. It depends on how you write and how thorough your notes already are. The trial is there so you can find out on your own notes before paying anything.

S$75

SGD per clinician / month

What’s included

Everything a clinic needs to run day to day — not a stripped-down notes app.

  • See where a client stands the moment you open their chart — diagnosis, symptoms and mental status, always current
  • Clinical notes with PHQ-9, GAD-7 and PCL-5 scores linked in
  • Couples and group sessions, no add-on fee
  • 1:1 and group video, included
  • Scheduling with waitlist and two-way reminders
  • Automatic recall outreach for clients who are overdue to book
  • Paperless online booking and custom intake
  • CRM and client pipeline
  • Billing, invoicing and superbills, one workspace
  • Built-in clinician payroll — skip a separate payroll app
  • Client portal for booking, forms and documents
  • AI note drafting for one-to-one sessions — intake, treatment plan and progress notes
  • Optional Ritaja Plus add-on — DBT diary cards, ADHD focus, trauma grounding, daily check-ins and homework
  • Speak the session and the note writes itself — dictation straight to a finished draft
  • No length limit on a drafted note, and AI drafting for couples, family and group sessions too
  • Written in your format, every time — SOAP, DAP or BIRP
  • A dedicated treatment planner — goals stay current, DSM-5 and ICD-10 aligned, no separate spreadsheet
  • Assign homework straight from the treatment plan — clients see it waiting in their portal
  • Secure real-time messaging with clients — no phone tag
  • A secure email inbox for the practice — no more using your personal address
  • Use it every session, with every client — never a per-note charge

Each clinic’s records live in their own separate database — not shared tables with row filters.

Looking for the other plan?

Priced in SGD per billable clinician per month.

  • Clinician

    S$37

See full pricing →

How you pay

No credit card required — pay the way you already pay for everything else.

  • Bank transfer

    Standard transfer, the way you pay any other software vendor

See all payment methods →

Questions from Singapore

Is there practice management software for psychologists in Singapore?
Yes. Ritaja Practice is used by Singaporean psychiatrists, psychologists and counsellors for scheduling, clinical documentation, prescriptions, billing and a client portal in one place, priced in local currency. It replaces the usual mix of a paper register, WhatsApp, a meeting link and a spreadsheet.
Does it support SOAP notes and other documentation formats?
Yes. SOAP is available alongside DAP and BIRP, plus intake notes, treatment plans, progress notes, psychotherapy notes, medication management notes and prescription notes. Templates are built for outpatient mental health rather than adapted from hospital records, so the sections match how a session is actually documented.
Can a psychiatrist and a psychologist work from the same records?
Yes, for what should be shared: diagnoses, medications, and progress notes live on one chart rather than two disconnected files on the same person, so the psychiatrist can see what changed clinically before adjusting a medication and the psychologist can see what was prescribed and when. Psychotherapy process notes stay private to the clinician who wrote them, the way HIPAA already treats them separately from the rest of the record. Access is by role, and every view of a record is logged.
Do my clients need to use an app?
No. Documentation, scheduling, prescriptions and billing all work without a single client signing in. The client portal is optional and can be switched on later, for one client at a time, if and when it suits your practice.
How do I pay from Singapore?
By standard bank transfer, in Singapore dollars, the way you already pay any other software vendor. You are billed at the price shown on this page — no dollar conversion, no international wire.
Does this help with PDPA compliance?
Singapore’s Personal Data Protection Act (PDPA) covers health information as personal data, and the Personal Data Protection Commission has issued healthcare-specific advisory guidelines because a breach here is treated as more likely to cause significant harm — the SingHealth incident is the case most clinics already know. Each clinic’s records sit in a separate database, staff see only what their role allows, and every access is logged, which is what an accountable setup looks like in practice. Compliance is a property of your whole programme, not of any one tool — this is general information, not legal advice.

What clinicians tell us

“This is amazingly great platform, I never thought someone can build such a software. Starting from intake every care cycle is well constructed. I have used few of the softwares earlier none of them has these features,…” Read more →
RanjanaPsychologist · IN
“I am a psychiatrist been using Ritaja Practice since a month, I really thank the team for giving me 3 year free essential plan. It's great practice management software. I always have patient records in my pc and I can…” Read more →
Suraj MallikMD, Psychiatrist · IN
“I am using Ritaja Practice since one month. Initially, I was hesitant to use software because it was new, I verified and found it was designed by Practicising psycholoigist, I personally talked with him, he is very…” Read more →
Deebya SinghClinical Psychologist, Ph.D. · IN

Read more from clinicians →

Ready to simplify your practice?

Calendar, notes, billing, and a client portal — in one workspace, priced for Singapore.

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